Boutiques & Concierge

At SAPHIORA by Natural Gems, we respect your privacy and are committed to protecting your personal data in accordance with highest international luxury standards.

1. Information Collection

We collect information you provide directly to us when creating an account, placing an order, or contacting our concierge team at our Shangri-La and Park Royal resort boutiques.

2. Cookie Usage & Session Security

We use essential cookies to maintain your shopping bag, preserve your client account session securely across visits, and remember your preferred currency settings.

3. Data Protection & Confidentiality

Your personal records are encrypted with SSL protocols and never shared or sold to third-party marketing services.

4. Client Concierge Contact

If you have any questions regarding your privacy or wish to update your preferences, contact our concierge at naturalgemsmy@gmail.com or Phone/WhatsApp +60 182030245.